Contact Slimza
Support that feels as considered as the products.
Questions about a product, an order, delivery or returns? Tell us what you need and keep the conversation simple.
Simple choices.Better daily rituals.
Wellness designed around
everyday consistency.
Customer care
Start with what you need. We will keep the rest simple.
Whether you are choosing a product or need help after ordering, this contact experience keeps useful information visible before you send your message.
Customer care
02Mon–Fri, 10am–3pm
Messages can be sent at any time and reviewed during customer care hours.
Support
03Clear, friendly help
Start with the reason for getting in touch so your request has the right context.
A little context helps create a better support conversation.
For health-related product suitability, Slimza recommends speaking with a healthcare professional where appropriate.
Tell us what happened
Choose the support topic that best matches your question.
Add useful details
Order references, product names or clear context can make support easier.
Keep the conversation simple
Your message can then be handled with the right context from the start.